You have several ways to contact us. We’re happy to help you.
- Live Chat (recommended): Our live chat is the fastest way to get help with most questions. Simply open the chat using the colorful chat icon at the bottom right corner of your screen. Guaranteed frustration-free. We promise! 🍀
- Email: For more complex inquiries, please write to us at service@petpoint-charly.com
- Phone: For personal advice, you can reach us at 06043 556 9001 Monday to Friday: 8:00 am – 6:00 pm
✅ Our tip: The live chat can instantly resolve many questions using state-of-the-art AI technology—even at night and on weekends. Give it a try!