You can check the status of your return online at any time.
Simply use the tracking number found on your return slip and track your package on the website of the respective shipping provider (DHL or Hermes).
As soon as we receive your package, we will process it promptly. You don't need to do anything else. We will contact you automatically by email after processing (approx. 3-5 business days) to confirm your refund or the shipment of your replacement item.